Booking/Cancellation Policy

Booking

We do accept walk-ins, but we highly recommend making an appointment due to limited availability.

Appointments can be booked through our website:
www.arcagenolus.com

Walk-in availability is not guaranteed, as clients with appointments booked online are given priority.

Rescheduling / Cancellation / No-Show Policy

We understand that plans can change.

Appointments may be canceled or rescheduled online only, at least 24 hours before the scheduled appointment time.

Cancellations or rescheduling made within 24 hours of the scheduled appointment, as well as no-shows, will be charged 50% of the scheduled service price.

If you are feeling unwell or have an emergency, please contact us as soon as possible. Exceptions may be considered on a case-by-case basis.

Thank you for understanding and respecting our time and our stylists’ schedules. 💕